“Rowing harder doesn’t help if the boat is headed in the wrong direction.” -Kenichi Ohmae 

Our Trust Your Supplier (TYS) platform doesn’t remain static. Data, market conditions, and new regulations are constantly in flux, which means the information our customers need invariably changes on a regular basis. 

With a distinct ability to anticipate and scan the global environment for signals of change, Shyam Adivi serves as our Director of Product Strategy and Solutions. As a strategic leader, Shyam engages with our customers and partners to determine the direction of TYS’s roadmap.  

Shyam’s strategy around features, timings, and offerings is often influenced by external occasions and regulations that affect procurement, supply chain, risk and compliance management, and digital transformation. 

With these insights, Shyam aligns our customers’ needs with a streamlined development process. The results are an agile, innovative platform that provides continuous value and business results for our customers and partners. 

We are excited to welcome Joseph Altieri to the Trust Your Supplier (TYS) team! Joe joins us as Sr. Director of Advisory Practice and is responsible for worldwide sales execution and advisory practice strategy.
 
Bringing more than a decade of experience in software sales and business development, Joseph’s focus is on building quality relationships while presenting solutions to solve complex problems. For the last ten years, Joseph has served in several roles at a logistics software company catering to the K-12 school district space. Hired as a Regional Sales representative and soon promoted to Director of Sales, he found passion in managing and training a team of Business Development representatives. After seven years in this role, Joseph moved from Upstate NY to Raleigh, NC where he took on the role of Sales Consultant for the same software company. 

“I love being in the business of sales when I can offer true solutions to real-life problems faced by businesses. It brings me great joy to build relationships and offer services that make a difference in a client’s organization. I look forward to bringing my skill set to TYS as we expand our reach across industries with a network and platform that truly solves a common pain point for large companies: managing a large supplier base and all the data that inherently comes with it”.
 
We are delighted that Joseph has joined our advisory team to ensure the success of our customers, increase our global reach and facilitate the growing interest in TYS. 

“DevOps is not a goal, but a never-ending process of continual improvement.” ~Jez Humble 

As a SaaS company, we are continually rolling out new features to improve the experience and outcomes for our customers. Each time enhancements are made to the code of our blockchain platform, our goal is to make updates without sacrificing reliability or disrupting the customer experience. 

A smooth transition is accomplished with the help of our DevOps team – Sandeep Matharu and Joel Vemula. Together with the collaboration of our developers and IT operations teams, they have automated the deployment of new code, which is also scanned for security vulnerabilities. They are responsible for critical components of the infrastructure and are instrumental in combining code and managing & maintaining the TYS application and its components in development and production environments. 

Communication and knowledge sharing are fundamental to the successful deployment of the new code. As a team, they architect together and then divide & conquer daily operations or work on bugs in the code..  

Sandeep brings a passion for self-learning as he is presented with new challenges. In particular, he has enjoyed learning about blockchain technology since joining the TYS team. 

Joel enjoys the teamwork it takes to successfully troubleshoot bugs and errors, and gains satisfaction from using automation to make everyone’s job a little easier. 

Together they both agreed that their most significant learning opportunity so far has been deploying the TYS application to the China region. Their research taught them a lot about deploying the TYS application and its components, in a highly regulated AWS China region.    

Sandeep Matharu and Joel Vemula are a valued part of the Trust Your Supplier team. Their expertise and diligence give customers a flawless upgrade to new TYS tools and features. 

“A skilled Business Analyst draws out the needs that are not yet known.”  ~The Business Analyst Doctor 

Our Business Analyst (BA) team plays a key role in bridging the gap between our technology team and the business needs of our clients. Nipun Dogra and Dhirendra Singh are superstars when it comes to understanding our end user experience and the code that’s “behind the curtain” to seamlessly include new features or modules to Trust Your Supplier. 

As part of their roles, Nipun and Dhirendra are highly skilled communicators and facilitators and are meticulous in designing and testing the solutions. Each project begins with client meetings to review their needs, followed by a detailed analysis of user workflows and working with our UX designer to create the mockups of the screens. From there, our BAs write user stories and review all aspects of the design (front end and back end) with the technical team. Once in development, the BAs stay involved with clarifications and issue resolution and they also perform final testing of the feature after the QA team has completed their testing.   

Nipun describes his role as a “translator” between business clients and the technical development team. He enjoys solving the “puzzle” and looking for the resolution that will make life easier for the client. 

Dhirendra notes that a major part of his role is to be a liaison, keeping everyone in sync. He loves seeing the output of his work after the design has been launched. 

In terms of working together, they divide and conquer. Often working on the same project, they will work on different requirements that align to their strengths. Both enjoy brainstorming and providing suggestions or approaches for the user studies. They also constantly look for ways to improve the application for both our buyers and our suppliers on the platform.  

During the last year while working on projects for Trust Your Supplier, both Nipun and Dhirendra have felt challenged and excited about the potential to have a major impact on procurement, which is a new industry for both. As Dhirendra notes, “It’s really exciting to see the maturing of the tool and the project is going to keep getting better.”  Nipun echoes the sentiment and adds, “Working on this tool is like an upgrade to our knowledge. Every requirement I work on has given me so much knowledge over the last year.” 

Nipun and Dhirendra’s skills in observation, data gathering, and analysis make them a valued part of the Trust Your Supplier team. 

“It takes months to find a customer, seconds to lose one.” 

Vikram Muroor leads our highly skilled Support Team. This team assists and advocates for customers in their discovery, use, optimization, and troubleshooting of our platform. It’s not the stereotypical support role that Vikram plays, he also has a pivotal role in shaping the product design and enhancement as he is the face of Trust Your Supplier (TYS) to our end user communities. Vikram effectively understands the feedback from our customers and then communicates to our internal teams for fixes and improvements to our system. Vikram’s nickname at Trust Your Supplier is Mr. Dependable. It seems like we have clones of Vikram as he is available in all time zones.  

What’s Vikram’s favorite thing about working for TYS? “I enjoy collaborating with all our teams: Business Analysts, Product Team, Sales & Marketing, QAs, Development, and others. Everyone on the team is flexible, open to new ideas, and provides insightful feedback. There is never a dull moment and employees are viewed as the greatest asset of the company. We are encouraged to maximize our abilities and potential.” The family atmosphere at Trust Your Supplier is what drives Vikram to work every day. 

Vikram’s creativity in solving problems and ability to collaborate effectively makes him a valued member of the Trust Your Supplier team.