Connect With Our Hosts and Guests

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Michelle Armstrong

TYS, Global VP of Value Engineering

Picture of Chad Hill

Chad Hill

TYS, Chief Revenue Officer

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Alice Best

Business Development Director - Partnerships for Dun & Bradstreet

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Teodora Christova

Director, Global Strategic Partnerships, LSEG

Episode Notes

E3 - Unlocking the Power of Master Data Management

In the ever-evolving landscape of business operations, one concept stands out as the cornerstone of success: master data management (MDM). Recently, Trust Your Supplier (TYS) hosted a thought-provoking episode of TYS Lunch & Learn, delving deep into the intricacies of MDM, financial information, compliance, and data privacy. This enlightening discussion shed light on the challenges and opportunities facing businesses today and provided invaluable insights for industry professionals. 

The conversation kicked off with an exploration of the "core theater" essential for operational success, encompassing individuals, suppliers, transportation, and data privacy. Participants emphasized the critical importance of maintaining master data governance throughout the supply chain lifecycle, citing real-world examples of companies teetering on the brink of bankruptcy due to lapses in data management. This sobering revelation underscored the profound implications of master data on individual businesses and entire supply chains, making it a non-negotiable aspect of organizational strategy. 

As the discussion unfolded, participants turned their attention to recent trends and innovations in financial information provision and MDM. They highlighted the adoption of technology for financial crime prevention and the challenges posed by the quality of customer and third-party data. The consensus was clear: high-quality, accurate, and complete information is paramount for enhancing customer experiences and detecting suspicious behavior, making MDM indispensable for achieving business objectives and ensuring compliance. 

The conversation then shifted gears to address the complexities of monitoring and verifying data across different jurisdictions, particularly in light of evolving compliance regulations. Participants stressed the need for globally sourced, accurate, and consistent data to support robust risk assessment and compliance efforts. The impact of mergers and acquisitions on MDM and compliance was also explored, with a focus on identifying beneficial owners and understanding complex family structures. 

A particularly poignant moment in the discussion arose when the intersection of data privacy regulations like GDPR with compliance requirements was examined. Participants acknowledged the conflicting nature of Know Your Customer (KYC) and GDPR regulations, highlighting the need for companies to navigate these regulations effectively while safeguarding sensitive information. 

Further insights were shared on the challenges of continuous auditing of information and the importance of monitoring data changes. Participants underscored the necessity of providers offering robust monitoring capabilities and event-driven updates, emphasizing the role of compliance officers in reviewing critical changes. 

The conversation culminated in a discussion on the transformative role of AI and machine learning in automating manual processes and ensuring data quality. Participants stressed the importance of high-quality data as the foundation for AI applications and the need for data cleansing to avoid exacerbating existing problems. 

In conclusion, the episode provided invaluable insights into the challenges and opportunities in MDM, compliance, and data privacy. It underscored the critical role of accurate and high-quality data in driving business success and ensuring regulatory compliance. As businesses navigate the complexities of today's landscape, embracing robust MDM practices and leveraging innovative technologies will be key to staying ahead of the curve. Trust Your Supplier continues to lead the conversation in thought leadership, empowering industry professionals to navigate the ever-changing business landscape with confidence and agility. 

About Alice Best:
Alice finds and builds Strategic Partnerships for Dun & Bradstreet in Third Party Risk & Compliance and Financial Services. She focuses on creating alliances with market leaders in Compliance and finds innovative ways to bring D&B’s world-leading data to life in third-party platforms. With 6+ years of experience in Onboarding and Compliance solutions, across Finance, Insurance, Payments and E-commerce, Alice is passionate about technology that automates processes and enables teams to innovate. 

About Teodora Christova:
Teodora Christova has 20+ years of experience in financial services, having worked for leading investment banks and as a vendor of Risk & Compliance data & solutions to banks and other regulated industries, to support their compliance processes and enable critical decision-making. At London Stock Exchange Group, she currently leads the efforts for LSEG Risk Intelligence´s Global Strategic Partnerships across Customer & Third-Party Risk and Digital Identity & Fraud business.  Working in collaboration with best-in-class technology providers is essential for the way in which LSEG customers consume AML/KYC, identity data and insights and how we solve for their wider requirements around fighting financial crime.