Policy Management

A policy without a supplier’s response is just a document.

TYS delivers each supplier policy as a questionnaire, assigned by location, product or service, and keeps every response on the supplier’s record. Responses that miss your threshold go to the right reviewer.

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A policy goes out as a questionnaire, comes back, and is checked again on a configurable schedule. Five stages run left to right. A policy is assigned as a questionnaire by location. The supplier answers it and the answer is scored. A response that misses your threshold is flagged to a reviewer. The response is recorded on the supplier record. Revalidation then brings the supplier back to the start on a schedule you configure. Assignedby location Answeredand scored Flaggedto a reviewer Recordedevery response Revalidationconfigurableschedule The cycle repeats

Where Supplier Policies Fall Short

Policies are easy to send. Keeping the responses together, current, and reviewed is harder.

One supplier, four gaps

1
Code of conductSigned copy sits in an inbox
2
Regional requirementNever sent to this supplier
3
Terms and conditionsAnswered, never reviewed
4
Certificate of insuranceExpired, and no one asked again

FOUR GAPS

1. The Response Lives Somewhere Else

When a policy goes out as a document, the signed copy comes back to an inbox or a folder, not to the supplier’s record.

2. Not Every Supplier Gets the Right Policy

A code of conduct, a regional requirement and a product-specific term each apply to some suppliers and not others, and working out who should receive what takes manual effort.

3. No One Can Tell Which Answers Matter

Responses pile up, and reviewing every one is slow, so an answer that misses your standard can sit unnoticed.

4. Yesterday’s Answer Goes Stale

A supplier agrees once, then its circumstances change or a certificate expires, and nothing prompts anyone to ask again.

How TYS Closes Each Gap

TYS delivers each policy as a questionnaire and keeps what comes back on the supplier’s record.

Every Policy Is a Questionnaire

Use a TYS standard questionnaire or build one around your own requirements. Every response is stored on the supplier’s record, so a signed code of conduct isn’t left in someone’s inbox.

The Right Questionnaires Reach the Right Suppliers

Questionnaire groups and assignment rules send each supplier only what applies to its location, product or service, so a regional requirement doesn’t depend on someone remembering to send it. You can assign more at any point, even after onboarding, and the supplier is notified.

Responses That Miss the Mark Get Reviewed

Each answer is scored against the thresholds you set. A response that falls short is flagged and sent to the right team as an approval request, so reviewers spend their time on exceptions, not on every answer.

Suppliers Are Revalidated and Expiry Dates Don’t Slip

Revalidation runs on a configurable schedule, and you can also start one manually. Documents with an expiry date are easy to spot, so you can follow up before a certificate lapses.

THE RECORD

A Policy Record You Can Stand Behind

When someone asks whether a supplier met a requirement, the answer is on the supplier’s record, not in an inbox.

Every response, kept

Each questionnaire response is stored on the supplier’s record, with notes only your team can see.

History that shows what changed

Relationship history records the events on each supplier, and version history shows changes to the fields you configure.

Export when you need it

Download questionnaire responses to Excel for an audit, a review or a customer request.

A supplier's policy record

Download
Code of conductQuestionnaire
Response recorded
Regional requirementQuestionnaire
Assigned
Terms and conditionsQuestionnaire
Reviewed
Certificate of insuranceDocument
Revalidation started

IMPACT

How a Life Sciences Company
Responded to Germany’s Supply Chain Law

A major global life sciences company with suppliers in Germany
used TYS to respond to the German Supply Chain Due Diligence Act.

The requirement

Assess German suppliers against human rights and environmental standards under the German Supply Chain Due Diligence Act (LkSG).

What they did

Assigned a location-specific questionnaire to those suppliers.

What changed

Streamlined policy tracking, kept supplier documentation up to date, and responded efficiently to regulatory requests.

A policy says what you expect.
The record shows whether it was met.

Go Deeper on Policy Management

 SUPPLIER QUESTIONNAIRES

CUSTOMER IMPACT STORIES

Find out where your policies fall through the gaps.

Walk through how you manage supplier policies today and see where a response gets lost, a requirement never goes out, or a document expires unnoticed.

 

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