Image of pothole

Avoiding Supplier Blind Spots: How Unified Data Prevents Bad Days in Procurement

“Mondays are the potholes on the road of life.” – Tom Wilson, Ziggy

If there were a national contest, Monday would easily win Least Favorite Day of the Week. Overflowing inboxes, back-to-back meetings, and a to-do list longer than your weekend – Procurement Leaders, we feel your pain. 

In our last blog, we explored how fragmented supplier data creates invisible risks and inefficiencies. But what does that look like when it really matters? Here’s how the right supplier data platform can turn a potential disaster into just another Monday. 

Now imagine this Monday: 

  • A supplier emails new banking details — but is it really them? 
  • Your QA team flags a critical, single-source component for failing performance standards 
  • A new ESG regulation takes effect – compliance is now mandatory 
  • Your new A/P hire is out sick, leaving supplier inquiries and payments in limbo 

At this point, staying in bed might seem like the best decision you could make all week. 

But here’s the difference: your organization runs on Trust Your Supplier (TYS). Instead of scrambling, you’re equipped with unified supplier data, automated workflows, and real-time insights to stay ahead. 

A TYS-Powered Monday Looks Different

Bank Account Update — or Fraud Risk? 
You receive an email from a supplier with updated bank account details. Looks legitimate, but what if it’s not? 

With TYS, your team doesn’t rely on inbox guesswork. Instead, the supplier logs into their secure Digital Wallet and submits the change using two-factor authentication. That update automatically triggers a validation workflow. Your team is notified, reviews the change, and confidently approves — no fraud, no delays, and no unnecessary manual steps. 

QA Red Flag? 
Search by UNSPSC code, and the TYS network instantly surfaces qualified alternatives. You review their profiles, request connections, and begin assessing capabilities within minutes, not days. 

ESG Compliance Deadline? 
No scrambling required. Your TYS dashboard has been tracking this for months. Supplier questionnaires, documentation, and scores are centralized and up to date. One glance confirms you’re covered. 

A/P Resource Out? 
No delay. Supplier banking details and billing contacts are stored in their Digital Wallets, accessible by anyone on your team. Payments and communication continue uninterrupted. 

Why Procurement Leaders Trust TYS

With TYS, supplier management becomes proactive, not reactive. 

Real-time visibility into supplier risk and disruptions 
Vetted alternatives through a powerful, connected supplier network 
Centralized supplier data for faster decisions and cross-functional collaboration 

 In a world where disruptions are constant and expectations are high, unified supplier data isn’t just a nice-to-have, it’s your first line of defense. 

And if untangling your supplier data is step one, avoiding blind spots is step two. With TYS, you’re not just organized – you’re ready. 

Missed Part 1? Check out our first blog: Untangling Supplier Data: The Hidden Risks in Your Procurement Systems 

Next up: 
How to evaluate whether your organization is ready to make supplier data a strategic advantage (and take our interactive quiz). 

UN International Telecommunications and Information Society Day – Applauding the Power of Global Connectivity

May 17 marks the United Nations’ International Telecommunications and Information Society Day, honoring the 160th anniversary of the International Telecommunication Union (ITU). Since 1865, the ITU has brought together governments, private‑sector innovators, and academia to drive cooperation in advancing global communications. From the early telegraph to today’s breakthroughs in AI and quantum technology, its mission has remained the same: to ensure that digital progress is inclusive, accessible, and equitable. 

Originally recognized by the United Nations in 1969 as International Telecommunications Day, the celebration was expanded in 2006 to reflect the Internet’s transformative role in shaping a connected and information‑driven society. 

At Trust Your Supplier (TYS), we share in this commitment to global connectivity. Our platform helps build a trusted, digital network of suppliers, empowering companies to streamline onboarding, unify data, automate compliance, and gain AI‑powered risk insights—all within a secure, interoperable system. This technology not only simplifies supplier management, it levels the playing field for organizations and suppliers across borders, supporting transparency, collaboration, and resilience in the global supply chain. 

Celebrating Award‑Winning Innovation with BT Sourced

In 2024, our collaboration with BT Sourced was honored with SIG’s Future of Sourcing Award for Innovation in Supplier Performance. Together, we: 

  • Delivered a 55% reduction in supplier onboarding time 
  • Cut the volume of supplier questionnaires by 65% 
  • Achieved an 85% supplier adoption rate 

These results reflect how our joint solution harnessed immutable, audit‑ready records and smart‑contract automation to drive real‑time transparency and efficiency across BT Sourced’s 2,500+ key suppliers . 

Read the full case study to see how this partnership is reshaping telecom supplier management. 

As we recognize the power of technology to bridge gaps and drive equity, we invite your organization to reflect: Are you using digital innovation to unlock the full potential of your supplier ecosystem? 

For more information, visit the UN’s International Telecommunications and Information Society Day site. 

Celebrating Innovation: Shyam Adivi Named NC Tech NEXT TECH Award Winner

On April 16, NC TECH—the leading voice for North Carolina’s technology industry—announced the 2025 NEXT TECH Award winners, honoring exceptional contributors who drive growth in the state’s tech and tech-enabled companies. We are proud to share that Trust Your Supplier’s Director of Product Strategy, Shyam Adivi, has been recognized in the Tech + Innovation category. 

Shyam’s journey has roots in a strong technical foundation, having developed SaaS solutions utilizing advanced technologies like blockchain across India, the UK, and the US. This diverse experience made him an ideal fit for Trust Your Supplier. In TYS’s early days, Shyam wore multiple hats—developer, tester, and deployment lead—working closely with early adopters to refine our Supplier Management Platform. He fondly recalls meeting with customers in the afternoon to gather feedback, implementing enhancements for their review by the next day, showcasing his commitment to continuous improvement. 

As he’s progressed to leading our Product Strategy, Shyam combines his technical expertise with a deep understanding of business challenges faced by procurement teams globally. His natural curiosity drives him to experiment, measure, and innovate, ensuring TYS remains at the forefront of supplier management solutions. 

Beyond his strategic role, Shyam is a dedicated mentor to our technical staff. He encourages team members to look beyond coding, fostering an understanding of the business issues their work addresses. This approach not only enhances the team’s problem-solving capabilities but also keeps TYS aligned with the evolving needs in the dynamic landscape of supplier management. 

Outside of work, Shyam enjoys gardening and following cricket.  His family, with 2 young children, keeps him busy and balances his professional commitments with a rich personal life. 

Shyam’s recognition with the NC TECH NEXT TECH Award is a testament to his dedication and the innovative spirit he brings to our organization. We congratulate Shyam on this well-deserved honor and look forward to his continued contributions to our success. 

The 2025 Class of Winners will be celebrated during a reception on May 14 at the Durham Convention Center and profiled in the June issue of Business North Carolina.

View NC Tech NEXT TECH Rising Star Profiles

Tailoring Your Supplier Strategy: Managing Direct and Indirect Relationships

by Sri Gopinath

As procurement continues to evolve in complexity and scope, several requirements could differ between direct and indirect suppliers. While Procurement teams are tasked with managing both direct and indirect suppliers, each category plays a unique role in delivering value.  This requires supplier management strategies and selection criteria that could be different, managed by stakeholders who may also be different. Trust Your Supplier (TYS) offers a comprehensive platform designed to streamline supplier management across the entire supply chain.  

Understanding Direct and Indirect Suppliers

Direct Suppliers
They are providers of goods or services directly incorporated into a company’s end-product. A direct material supplier provides raw materials, components or subassemblies that are directly used in the manufacturing process of a company’s products. For example, a steel supplier for an automobile manufacturer or a cloud services provider supporting a software firm’s hosted solutions. Relationships with direct suppliers are collaborative, and tend to be long-term, focusing on consistent quality and reliability with recurring demand patterns over the product life cycle.  

Indirect Suppliers
These suppliers support the company’s needs for production and overall internal operations without being integrated into the final product. They encompass a broad range of goods and services, from production line spare parts and office supplies to software subscriptions, research & development, facilities management. The need for these products and services can vary greatly from month to month.  

Managing Direct Suppliers

Effective management of direct suppliers is crucial, given their impact on product total cost of ownership, quality, and delivery timelines. Key strategies include: 

  • Risk Management: Ensuring suppliers maintain necessary certifications and comply with industry standards to meet regulatory requirements
  • Operational Compliance: Verifying that suppliers adhere to company policies, including insurance coverage and ethical practices
  • Proactive Mitigation: Understanding and staying ahead of potential company exposure due to supplier factors is critical to preventing potential negative impact from social, sanctions, and reputational perspectives
  • Collaborative Planning: Engaging in joint forecasting and innovation initiatives to enhance product development and address potential issues proactively
  • Supplier Key Information: Gathering key information from suppliers to facilitate operations and transactions – e.g., business license, tax forms, bank account for transactions, etc. 

Trust Your Supplier (TYS), facilitates these needs through the creation of a secure digital wallet for each supplier with key information that is independently verified, along with: 

  • A centralized repository for certifications and essential documents 
  • Digitally enabled customizable workflows and questionnaires for onboarding 
  • Continuous monitoring of relevant company information 
  • Reports and visual dashboards for ongoing performance management

Tools for Managing Indirect Suppliers with TYS

While TYS provides similar firmographic information for suppliers, managing indirect suppliers may need to be set up differently due to unique needs, separate approval structure, etc. TYS supports this through: 

  • Bank Validation: Independent verification of banking information of information provided by suppliers to reduce the risk of fraud and create a traceable and verified process for managing account changes
  • Rapid Onboarding and Offboarding: While questionnaire capabilities are similar to direct suppliers, indirect supplier questionnaires and workflows may need to be set up differently to accomplish the onboarding and continuous monitoring process while ensuring compliance needs
  • Supplier Discovery: The supplier secure digital wallet created through registration on the TYS platform provides access to a network of vetted and trusted suppliers, enabling quick identification, outreach, and engagement of new suppliers as needs arise
  • Compliance Assurance: Implementing standard workflows that guide internal teams through the necessary steps and decision recommendations to onboard suppliers with full confidence

The evolving procurement environment demands efficient and effective management of both direct and indirect supplier relationships. By recognizing the distinct characteristics of each and employing tailored strategies, businesses can optimize their supply chains, mitigate risks, and enhance overall performance. Trust Your Supplier stands ready to support organizations in achieving these objectives through its robust supplier management platform.