Supplier Adoption
Resistance to Change: Suppliers may be resistant to adopting new technology or processes, especially if they have longstanding, established methods in place. Resistance can stem from a lack of understanding, fear of disruptions, or skepticism about the benefits of the SaaS application.*
Key Challenge
Solution
Outcome
- Resistance to change, conflicting priorities
- Training and skills gaps
- Lack of incentives: suppliers don't see clear benefits or incentives for adopting
- Cost concerns: Suppliers may be wary of the costs associated with adopting the SaaS application
- Trust and security concerns: Suppliers may have concerns about the security of their data when using a third-party SaaS application
- Comprehensive change management strategy that includes clear communication, training programs, and incentives for suppliers to join the application
- Understanding suppliers' unique challenges and addressing their specific concerns
- No cost for suppliers to join the network
- Reminder emails with training and advice on the requirements and next steps
- Application available in numerous languages
- Blockchain network with data security and controls
- Intuitive in-app training
- Streamlined communication: Simplified and efficient communication between suppliers and the buying organization
- Operational efficiency: streamlined processes and data revalidation leading to increased efficiency and cost reduction
- Master data governance
- Supplier performance tracking, collaboration, and risk mitigation, leading to improved service levels
- Cycle onboarding time reduced
- Supplier recognizes ongoing benefits
