Browse the list of FAQs and contact us for additional information at [email protected].

Procurement/Buyer FAQ

Trust Your Supplier (“TYS”) is a blockchain application that hosts a network of suppliers and customers who exchange validated, current, and trusted information about their businesses. TYS allows suppliers to maintain a trusted digital identity and permission that information to a vast network of partners.
Please contact Chainyard to establish an account as a buyer. Email us at [email protected] We will assign a Client Success Manager to work with your team.
The TYS Integration Services layer provides REST API interfaces to applications such as SAP and SAP Ariba to push or receive documents, data, and notifications. You would work with your designated TYS client success manager to develop an integration plan that supports your current procurement processes.
As a nimble, customer-centric organization, we are willing to work at whatever pace best suits your organization. Based on previous experiences, the average time to get through a POC is 1-2 months and onboarding a group of suppliers from one geography takes roughly 2-3 months.
Trust Your Supplier works best on Google Chrome and Mozilla Firefox. We recommend using the latest versions of these browsers for the best performance. Edge is also supported. Please note that TYS does not support any versions of Internet Explorer (IE).
TYS buyers consist of a multitude of companies across technology, telecom, pharma, beverage and manufacturing industries. New buyers are continually joining the network.
We currently support English, French, Canadian French, Spanish, German, Arabic, Brazilian Portuguese, and Italian for suppliers and only English for buyers.
We are happy to answer any questions about TYS. Reach out to our sales team at [email protected] or our support team at [email protected]
In the simplest terms, a blockchain is a time-stamped series of immutable records of data, managed by a cluster of computers not owned by any single entity. Each of these blocks of data (a block) are secured and bound to each other using cryptographic principles (a chain). The blockchain network has no central authority — it is the very definition of a democratized system. Blockchain is the technology most associated with Bitcoin and other cryptocurrencies but this is a different application of that model, being in a business to business space and on a private network.
Immutable means unchangeable. Once records are written to the blockchain they are saved and can never be altered. Changes are recorded in a completely new record so there is auditability of exactly what was changed, when it was changed, and who changed it.
Please contact your business partner representative to validate your credentials, if these do not work, please contact [email protected]
Please work directly with your Customer Engagement Director to discuss production support options.
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